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The Segerstrom Center Store 'Pick Up' Guidelines

Processing time:

  • All orders may take 2-4 business days (M-F) to process and fulfill. However, we will always try to expedite processing as much as possible.
  • Any order after 5pm PST (Sun-Th) will begin the process on the following day.
  • Once fulfilled, you will receive an email confirmation.

 Pick Up at the venue:

  • Standard processing timeline will apply. (see above)
  • Once you receive a Fulfillment confirmation, you may pick up your order at the main Box Office located in front of Segerstrom Hall at 600 Town Center Drive, Costa Mesa Ca. 92626.
    • Pick up will only be available during standard Box Office hours:
      • Mon 10am to 2pm
      • Tues - Fri 12pm to 5pm
    • To help with any confusion: Please let the representative know you are there to pick up merchandise you ordered online.
    • Please bring a Photo ID


If you have any questions in regards to shipping, please email us at